Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health; City of Glen Cove (NY); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Coverage

Paid Time Off

Job summary

CVS Health is seeking a Shift Supervisor in Glen Cove, NY to support the Store Management team in executing store operations and delivering exceptional customer service. In the absence of a manager, you will lead staff, ensure opening/closing procedures are completed, and maintain a positive shopping experience.

You will supervise crews, handle customer inquiries, and help present merchandise while adhering to company policy and confidentiality requirements.

Qualifications

• Deductive reasoning ability and strong analytical skills are required.
• Advanced communication and supervision skills are essential.
• Proficiency with computer systems and store software is expected.

Responsibilities

• Lead store staff in the absence of a manager to ensure smooth operations.
• Supervise activities, communicate with management and crews.
• Assist customers and resolve questions or complaints while maintaining confidentiality.
• Prepare shelves, merchandise displays, and weekly promotional items.
• Follow opening/closing procedures and maintain store standards.

Skills

Analytical skills

Communication skills

Supervision

Computer skills

Deductive reasoning

Education

High School Diploma or Equivalent

Job description

CVS Health is seeking a Shift Supervisor in Glen Cove, NY to support the Store Management team in executing store operations and delivering exceptional customer service. In the absence of a manager, you will lead staff, ensure opening/closing procedures are completed, and maintain a positive shopping experience.

You will supervise crews, handle customer inquiries, and help present merchandise while adhering to company policy and confidentiality requirements.