Shift Supervisor, Trauma-Informed Care & Coaching

New Haven Residential Treatment Center; Spanish Fork (UT); On-site; USD 26,000 - 29,000; Full time

Job summary

New Haven Residential Treatment Center is seeking an engaged mentor supervisor to guide shift teams serving adolescent girls in a trauma-informed setting. You will supervise mentors, delegate tasks, onboard new staff, and lead weekly trainings to raise performance.

You’ll also ensure safety, handle crises, and participate in interdisciplinary team meetings to support treatment goals. Join a mission-driven program committed to healing and transformation, with a focus on trauma recovery, emotional

Qualifications

• Must be 21+ with a high school diploma or equivalent, a valid driver’s license and clean record, and pass a Utah State background check.
• Willing to commit for a minimum of 8 months and obtain a Food Handler’s Permit before starting.
• Knowledge of mentor responsibilities, policies, and procedures.
• Understanding student challenges, behavioral disorders, and medication protocols.
• Strong leadership with teaching, motivational, and team-building skills.

Responsibilities

• Lead with Purpose: Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.
• Strategic Delegation: Assign responsibilities effectively to ensure smooth, efficient shift operations.
• Talent Onboarding: Partner with HR to identify, hire, and onboard the right candidates for long-term success.
• Thorough Orientation: Guide new hires through a structured, checklist-based on-shift orientation.
• Continuous Development: Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.
• Performance Oversight: Monitor and evaluate staff performance regularly, with formal quarterly reviews.
• Accountability & Discipline: Address performance issues professionally using structured disciplinary protocols.
• Clear Communication: Share key shift updates during handoffs to maintain continuity and transparency.
• Team Representation: Advocate for your shift during interdisciplinary Treatment Team meetings.
• Safety Leadership: Conduct quarterly safety drills and model best practices to maintain a secure environment.

Skills

Leadership

Crisis management

Team collaboration

Communication

Coaching

Education

High school diploma or equivalent

Job description

New Haven Residential Treatment Center is seeking an engaged mentor supervisor to guide shift teams serving adolescent girls in a trauma-informed setting. You will supervise mentors, delegate tasks, onboard new staff, and lead weekly trainings to raise performance.

You’ll also ensure safety, handle crises, and participate in interdisciplinary team meetings to support treatment goals. Join a mission-driven program committed to healing and transformation, with a focus on trauma recovery, emotional