Shift Supervisor Trainee

CVS Health; Virginia; On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position involves managing store operations, enhancing customer loyalty, and completing training for future promotions. Full-time role with flexible hours and a supportive team environment.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Ability to work flexible schedules, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise the store’s crew and communicate effectively with management.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Education

High School Diploma or equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

1. Management: Work effectively with store management and store crews. Supervise the store’s crew through assigning, directing, and following up on all activities. Effectively communicate information both to and from management and crews.
2. Customer Service: Assist customers with questions, problems, and complaints. Promote CVS customer service culture by greeting, offering help, and thanking customers. Handle customer relations issues per company policy to ensure a positive shopping experience. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer skills. Advanced communication skills. Ability to work flexible schedules, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail (preferred)

Education

High School Diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Full-time employment. Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location.

Benefits include medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application window closes on: 08/12/2025

Additional Information

• Seniority level: Internship
• Employment type: Full-time
• Job functions: Management and Manufacturing
• Industries: Hospitals and Health Care