Shift Supervisor Trainee

CVS Health; Chambersburg (Franklin County); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position is designed to nurture future leaders through hands-on training in management and customer service. As a trainee, you'll develop essential skills while supporting store operations and enhancing customer loyalty. With a focus on exceptional service, this role offers a unique opportunity to grow within a company that values compassion and connection in healthcare. Embrace the chance to make a difference in your community while advancing your career in a supportive environment.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with questions and promote positive shopping experiences.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The role involves performing directed work to gain supervisory skills, completing basic operations and management training, and learning about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisory positions. These leadership roles support store management in driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff
• Supervise store crew activities through assigning, directing, and following up
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy and promote positive shopping experiences
• Maintain customer confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour, depending on experience and other factors.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/16/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

About CVS Health

We share a purpose: helping people on their path to better health through innovative health services, plans, and community pharmacy efforts, making care more affordable, accessible, and seamless.