Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Town of Malta (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position is designed to prepare you for future supervisory roles, focusing on essential management and customer service skills. You'll gain hands-on experience in store operations while driving customer loyalty through exceptional service. With a commitment to employee growth, the company offers a comprehensive benefits package and flexible work schedules, making this an exciting opportunity for those looking to advance in a dynamic retail environment.

Benefits

Affordable Medical Plans

401(k) with Matching

Employee Stock Purchase Plan

Flexible Work Schedules

Paid Time Off

Tuition Assistance

Retiree Medical Access

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure effective operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive Reasoning

Analytical Skills

Computer Skills

Advanced Communication Skills

Flexibility

Education

High School Diploma or Equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture—greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy, fostering a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time type: Full time

Pay range: $16.25 - $26.00 per hour, depending on experience, education, and location.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 07/22/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.