Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Norton (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a Shift Supervisor Trainee to join their team. This entry-level position is designed to prepare you for future supervisory roles within the organization. You'll gain hands-on experience in managing store operations, leading staff, and delivering exceptional customer service. With a flexible schedule and a commitment to fostering a supportive workplace, this role offers a unique opportunity to grow within a dynamic environment. If you're passionate about customer service and eager to advance your career, this position is perfect for you.

Benefits

Affordable health plans

401(k) with matching

Stock purchase plans

No-cost wellness programs

Flexible work schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Flexibility in scheduling is required, including weekends.

Responsibilities

• Supervise store staff and manage daily operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Customer service skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, more convenient, and more compassionate. We do all this with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture—greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy to ensure positive shopping experiences.
9. Maintain customer confidentiality.

Qualifications

• Deductive reasoning, analytical skills, and computer proficiency.
• Advanced communication skills.
• Flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 15

Time Type: Part-time

Pay Range: $16.00 - $23.00 per hour, depending on experience and other factors.

Our colleagues are our future. We foster a workplace where everyone feels valued and included.

Benefits

We offer a comprehensive benefits package, including:

• Affordable health plans, 401(k) with matching, and stock purchase plans.
• No-cost wellness and support programs.
• Flexible work schedules, family leave, tuition assistance, and more.

For more details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 07/25/2025.

We consider qualified applicants with arrest or conviction records in accordance with applicable laws.