Shift Supervisor Trainee

CVS Health Corporation; Greenville (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Greenville, Ohio. This entry-level position prepares candidates for supervisory roles while focusing on customer service and store management. Successful trainees can advance to Operations Supervisor roles, ensuring excellent store execution and customer loyalty.

Benefits

Medical

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Experience in retail preferred.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with questions and promote positive experiences.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

time left to apply End Date: August 20, 2025 (30+ days left to apply)

job requisition id R0590976

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures store operations run smoothly, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing, and following up on all activities
• Communicate effectively both to and from store management and crews

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues according to company policy to promote a positive shopping experience
• Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part time

Pay Range: $16.00 - $16.00 per hour. The actual salary depends on experience, education, location, and other factors.

Benefits include medical, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

The application deadline is August 20, 2025.

About us

Our Work Experience reflects our culture, values, sustainability efforts, recognition programs, and our people. Our employees are disciplined, hardworking, curious, trustworthy, humble, and truthful. They collaborate and strive to make a difference, making us the #1 Top Workplace in the area.