Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Knightdale (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee in Knightdale, NC. This entry-level role is designed to prepare candidates for higher supervisory positions through hands-on training in management and customer service. After completing the program, trainees will be eligible for potential promotion, making this an excellent opportunity for those looking to advance in retail management.

Benefits

Medical plans

401(k) program

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Required skills include deductive reasoning, analytical abilities, and flexibility to work varying hours.
• Preferred experience in retail operations.

Responsibilities

• Supervise store crew activities and ensure effective store operations.
• Assist customers with inquiries and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to gain experience in management skills, learns about key aspects of the business (e.g., building customer loyalty through exceptional service), and understands CVS/pharmacy culture.

Upon successful completion of the training program, trainees may be considered for promotion to open supervisory positions. These roles support store management in driving store performance, customer service, and store operations, including leading staff and ensuring smooth opening and closing procedures in the absence of a manager.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, assign tasks, and follow up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29
Time type: Part-time
Pay range: $16.00 - $24.00/hour, depending on experience, education, and location.

Our colleagues are vital to our success. We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 08/29/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.