Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Kill Devil Hills (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading health solutions company as a Shift Supervisor Trainee, where you'll gain valuable supervisory skills and experience in a dynamic retail environment. This entry-level position offers a pathway to higher-level roles while focusing on customer service excellence and operational efficiency. You'll work closely with store management to drive performance and ensure a positive shopping experience for customers. With a commitment to inclusivity and employee growth, this role is perfect for those looking to make a difference in the community and advance their career in retail management.

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Strong communication skills and flexibility to work various shifts.
• Deductive reasoning and analytical skills for effective problem-solving.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with questions and promote customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Strong communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities by assigning, directing, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS’s customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer proficiency. Strong communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Part time

Pay Range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

Our comprehensive benefits include medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application closing date: 06/21/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.