Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Islamorada (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team in a dynamic retail environment. This entry-level role provides a pathway to higher-level supervisory positions, focusing on developing management skills and fostering customer loyalty. The ideal candidate will thrive in a fast-paced setting, ensuring exceptional service while supporting store operations. With a commitment to employee growth, this position offers a flexible schedule and comprehensive benefits, making it an excellent opportunity for those looking to advance their careers in retail management.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for success.
• Flexibility to work early mornings, overnights, and weekends is required.

Responsibilities

• Supervise store activities and ensure smooth operations.
• Assist customers with questions and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key aspects of the business (e.g., building customer loyalty through exceptional service), and understands CVS/pharmacy culture.

Upon successful completion of training, trainees are considered for promotion to open supervisory positions. These roles support store management by ensuring smooth store operations, driving performance, and fostering customer loyalty through excellent service. When no manager is onsite, the supervisor leads the store staff and ensures all opening and closing procedures are completed.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store activities through assigning, directing, and follow-up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture by greeting, helping, and thanking customers
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, and location.

We value our colleagues and offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 08/06/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

About the company

CVS Health is committed to helping people on their path to better health through innovative health services, plans, and community pharmacists, making quality care more accessible and seamless.