Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Key Largo (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Shift Supervisor Trainee, where you'll gain essential management skills and prepare for future leadership roles. This entry-level position offers a unique opportunity to learn about store operations and customer service in a dynamic environment. You'll work closely with dedicated colleagues to drive store performance and enhance customer loyalty. With flexible hours and a commitment to employee development, this role is perfect for those looking to start their career in retail management. Make a difference in your community while building a rewarding career path!

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store staff and ensure smooth store operations.
• Assist customers with inquiries and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews
• Supervise store staff by assigning, directing, and following up on activities
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank customers)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 20
• Time Type: Part time
• Pay Range: $16.00 - $26.00 per hour, depending on experience and other factors

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and that they belong.

Benefits include:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness, counseling, and financial programs
• Flexible work schedules, paid time off, family leave, tuition assistance, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/05/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

About CVS Health

We share a purpose: helping people on their path to better health through accessible, affordable, and seamless health services, plans, and community pharmacy care.