Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Hendersonville (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Hendersonville. This entry-level role prepares candidates for supervisory positions by providing essential management and customer service training. Successful trainees will be eligible for promotion to Operations Supervisor or Shift Supervisor roles, supporting store management and ensuring excellent customer experiences. The position offers part-time hours and a comprehensive benefits package.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise the store's crew by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues - caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When there is no manager onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew by assigning, directing, and following up on activities
4. Effectively communicate information to and from store management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part-time

Pay Range

The typical pay range for this role is $16.00 - $23.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 08/06/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.