Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Hanceville (AL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level role is designed to prepare you for future supervisory positions within a dynamic retail environment. You will gain hands-on experience in managing store operations, enhancing customer service, and leading a team. With a focus on building customer loyalty and delivering exceptional service, this position offers a unique opportunity to grow within the company. If you're passionate about retail and eager to learn, this role is the perfect stepping stone for your career.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in schedule is required, including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure effective communication with management.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew through assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture by greeting, offering help, and thanking customers
4. Handle customer relations issues per company policy to ensure positive shopping experiences
5. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, and advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range is $16.00 - $23.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/24/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.