Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Trussville (AL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position is designed to develop supervisory skills and prepare employees for higher roles. Successful trainees will be promoted to support store management in enhancing customer loyalty and driving performance. The role involves leading staff, ensuring operational efficiency, and delivering exceptional customer service. Join a company committed to fostering a diverse workplace where every colleague feels valued and appreciated.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong deductive reasoning and analytical skills are essential.
• Advanced communication skills required for effective customer interaction.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with questions and promote customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs directed work to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management in driving store performance and fostering customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities through assigning, directing, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical, and computer skills; advanced communication skills; flexible schedule including early mornings, overnights, weekends; ability to work overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Weekly Hours: 25

Time Type: Part-time

Pay Range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and is committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness and support programs, including screenings, tobacco cessation, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/04/2025.

Qualified applicants with arrest or conviction records will be considered per applicable laws.