Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Birmingham (AL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level position offers an exciting opportunity to develop management skills while supporting store operations and enhancing customer loyalty. As a trainee, you will learn the essentials of effective supervision and customer service, preparing you for future leadership roles. With flexible hours and a commitment to employee growth, this role is perfect for those looking to start a rewarding career in retail. Join a workplace that values diversity and fosters a culture of belonging.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Wellness programs

Family leave

Qualifications

• Strong communication and analytical skills are essential.
• Ability to work flexible hours, including weekends and overtime.

Responsibilities

• Supervise store staff and ensure smooth operations.
• Assist customers with questions and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and completes all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff.
• Supervise store staff by assigning, directing, and following up on activities.
• Communicate effectively with management and staff.

1. Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture—greeting, offering help, and thanking customers.
• Handle customer relations issues per company policy, ensuring a positive shopping experience.
• Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 24
• Time Type: Part time
• Pay Range: $16.00 - $23.00 per hour, depending on experience, education, geography, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive, competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/21/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.