Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Bessemer (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to develop essential management skills while ensuring excellent customer service. Trainees will learn the ropes of store operations and customer relations, setting the stage for future leadership roles. With a commitment to fostering a supportive workplace, this role is perfect for individuals eager to grow and make a difference in their community. Join a team that values your contributions and offers a comprehensive benefits package, including flexible schedules and wellness programs.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Ability to work a flexible schedule, including weekends and overtime.

Responsibilities

• Supervise store crew and ensure smooth store operations.
• Assist customers with questions and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues according to company policy and promote a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 40
• Time Type: Full-time
• Pay Range: $16.00 - $23.00 per hour, depending on experience and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and that they belong.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching contributions, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit CVS Benefits. The application window closes on 07/29/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.