Shift Supervisor Trainee

The Regional Municipality of Durham; Edmond (OK); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company, CVS Health, is looking for a Shift Supervisor Trainee. This entry-level role prepares you for future supervisory positions by providing management training and enhancing customer service skills. The position is part-time, with anticipated shifts of 25 hours per week, and offers competitive pay.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Required skills include deductive reasoning, analytical, and advanced communication.
• Flexibility to work various shifts is necessary.

Responsibilities

• Supervise store staff and communicate effectively with management.
• Assist customers with inquiries and promote CVS's customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to gain skills necessary for future supervisory responsibilities, completes basic operations and management training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues in accordance with company policy to ensure a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 25

Time type: Part time

Pay range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and we are committed to fostering a workplace where every colleague feels valued and included.

Benefits

We offer a comprehensive benefits package including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/20/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.