Shift Supervisor Trainee

The Regional Municipality of Durham; Lebanon (Lebanon County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee to facilitate the transition into higher-level supervisory roles. This part-time position involves overseeing store operations and ensuring excellent customer service, providing foundational management training. Candidates should possess strong analytical and communication skills, with flexibility to accommodate various schedules.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Experience in retail is preferred.

Responsibilities

• Supervise store activities by assigning, directing, and following up.
• Assist customers with questions, problems, and complaints.
• Promote customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store activities by assigning, directing, and following up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS's customer service culture (greeting, offering help, thanking)
8. Handle customer relations issues per company policy and promote positive shopping experiences
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We are committed to fostering a workplace where every colleague feels valued and belongs. Our benefits include affordable medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit our benefits page.

The application window closes on: 09/13/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with laws.