Shift Supervisor Trainee

Nuvance Health; Turtle Creek (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

Nuvance Health seeks a Shift Supervisor Trainee who will engage in management training to prepare for supervisory responsibilities. This entry-level role focuses on customer service and operational excellence, offering a structured path to future leadership positions. The ideal candidate will possess strong analytical and communication skills, with flexible availability for scheduling.

Benefits

Comprehensive benefits package

401(k) with matching

Employee stock purchase plan

Wellness programs

Flexible schedules

Tuition assistance

Qualifications

• Skills required in deductive reasoning, analytical skills, and advanced communication.
• Flexible schedule including early mornings and weekends is necessary.
• Retail experience preferred but not mandatory.

Responsibilities

• Supervise store crew activities and communicate with the management.
• Assist customers with inquiries and promote customer service culture.
• Lead store staff when no manager is onsite and ensure smooth operations.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned tasks to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, including assigning, directing, and following up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture by greeting, offering help, and thanking customers
8. Handle customer relations issues per company policy and foster positive shopping experiences
9. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Details

Anticipated weekly hours: 40
Time type: Full-time
Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package including medical options, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 09/18/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.