Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Decatur (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join its team. This entry-level role prepares you for future supervisory positions while you learn essential management skills and customer service excellence. You'll work closely with store management to ensure operations run smoothly and provide exceptional service to customers. With a commitment to fostering an inclusive workplace, this company values every colleague and offers competitive wages and benefits. If you're ready to take the first step in your leadership journey, this role is perfect for you.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

No-cost wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility in scheduling, including early mornings and weekends.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, assign tasks, and follow up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience

Education

High School diploma or equivalent preferred but not required.

Additional Details

Weekly Hours: 24

Time Type: Part-time

Pay Range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

We offer competitive wages and benefits, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness programs, counseling, financial coaching
• Paid time off, flexible schedules, family leave, dependent care, tuition assistance, retiree medical, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/27/2025

Qualified applicants with arrest or conviction records will be considered per law.

About CVS Health

Our purpose is helping people on their path to better health through innovative health services, plans, and community pharmacy efforts. We aim to make quality care accessible, affordable, and seamless to promote overall well-being.