Shift Supervisor Trainee

CVS Health Corporation; Crystal Lake (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This part-time position involves managing store activities, ensuring excellent customer service, and completing management training. Trainees can advance to supervisor roles upon successful completion of training.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plan

Paid time off

Tuition assistance

Qualifications

• Flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store activities and communicate effectively with management and staff.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Communication

Education

High School diploma or equivalent

Job description

time left to apply End Date: August 16, 2025 (30+ days left to apply)

job requisition id R0597800

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance, focusing on excellent customer service and building consumer loyalty. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and staff
• Supervise store activities by assigning, directing, and following up
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (Greet, offer help, thank)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer confidentiality

Required Qualifications:

• Deductive reasoning, analytical, and computer skills
• Strong communication skills
• Flexible schedule, including early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications:

• Experience in retail

Education:

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours: 20

Time Type: Part time

Pay Range: $16.00 - $26.00 per hour

This range depends on experience, education, location, and other factors.

Our people fuel our future. We value and foster a workplace where every colleague feels valued and belongs.

Benefits:

• Affordable medical plans, 401(k) with matching, stock purchase plan
• No-cost wellness programs, counseling, financial coaching
• Paid time off, flexible schedules, family leave, dependent resources, tuition assistance, and more

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/16/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

About us

Our work experience reflects our culture, values, recognition, and our people—self-disciplined, hardworking, curious, trustworthy, humble, and team-oriented. We are proud to be the #1 Top Workplace in the area.