Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Crystal Lake (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to develop essential management skills while supporting store operations and enhancing customer loyalty. As part of a dynamic team, you will learn the ins and outs of retail management, ensuring smooth operations and excellent service. With flexible scheduling and a supportive work environment, this role is perfect for those looking to grow in the retail sector. If you're passionate about customer service and ready to take the first step in your supervisory career, this is the role for you.

Benefits

Medical plans

401(k)

Employee stock purchase

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong analytical and communication skills are essential for this role.
• Ability to work a flexible schedule, including weekends and overtime.

Responsibilities

• Supervise store crew and ensure effective communication with management.
• Assist customers with questions and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information both to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues in accordance with company policy, promoting a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, and weekends, with overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is: $16.00 - $26.00. Actual salary depends on experience, education, location, and other factors.

Additional Information

We value our colleagues and offer comprehensive benefits including medical plans, 401(k), employee stock purchase, wellness programs, paid time off, flexible schedules, and more. For details, visit our benefits page.

Application deadline: 07/29/2025. Qualified applicants with arrest or conviction records will be considered according to law.