Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Crown Point (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position is designed to prepare you for higher supervisory roles, where you will develop essential management skills and learn about customer loyalty through exceptional service. You will lead store staff, ensure smooth operations, and create a positive shopping experience for customers. With a flexible schedule and a comprehensive benefits package, this role offers a great opportunity for growth and development in a supportive environment. If you're passionate about service and leadership, this role is perfect for you.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Retiree medical access

Qualifications

• Strong analytical and communication skills required.
• Retail experience preferred but not mandatory.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned tasks to develop management skills, learns about key aspects of the business (e.g., building customer loyalty through exceptional service), and understands CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff
• Supervise store crew by assigning, directing, and following up on activities
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Weekly Hours: 20

Time Type: Part-time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more information, visit our benefits page.

Application deadline: 07/30/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.