Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Lombard (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level role offers a unique opportunity to develop management skills and prepare for higher supervisory positions. As a trainee, you will learn about customer service excellence and store operations while working alongside experienced colleagues. The company values flexibility and effective communication, making it an ideal environment for those looking to grow in the retail sector. With a comprehensive benefits package and a supportive work culture, this position is perfect for individuals eager to make a difference in their community.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills required for effective management.
• Flexibility to work varied hours including early mornings and weekends.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, completes basic training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are considered for promotion to open supervisor positions, which support store management in driving store performance and building customer loyalty through excellent service. In the absence of a manager, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, including assigning, directing, and following up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture by greeting, offering help, and thanking customers
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 20
• Part-time position
• Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 08/04/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.