Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Cresco (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health seeks a Shift Supervisor Trainee for a part-time entry-level position that prepares candidates for supervisory roles. This role involves supervising staff, ensuring excellent customer service, and gaining essential management skills while supporting the store's operations. With flexible hours and a competitive pay range, it's ideal for individuals looking to advance in retail management.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

No-cost wellness programs

Counseling and financial coaching

Flexible work schedules

Paid time off

Family leave

Dependent care resources

Tuition assistance

Qualifications

• Ability to work flexible hours including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store activities by assigning, directing, and following up.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and crews
3. Supervise store activities through assigning, directing, and following up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring positive shopping experiences
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $24.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan
• No-cost wellness programs, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 08/28/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.