Shift Supervisor Trainee

Fenningham, Dempster & Coval LLP; Cresco (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a part-time Shift Supervisor Trainee to support store operations in Cresco, PA. The role provides entry-level training for future supervisory positions, focusing on customer service excellence and effective store management. Ideal for individuals seeking to grow their leadership skills in a dynamic retail environment.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Retail experience preferred.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store staff and direct their activities.
• Assist customers with inquiries and resolve any issues.
• Lead operations when no manager is present.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexibility to work early mornings, overnights, weekends, and overtime.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on: 08/28/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.