Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; City of Hudson (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health seeks a Shift Supervisor Trainee, a part-time entry-level position aimed at developing management skills. After training, trainees can transition to supervisory roles, overseeing store performance and fostering exceptional customer service while ensuring efficient operations. The ideal candidate has strong communication and analytical skills, with flexibility for varied shifts.

Benefits

Affordable medical plans

401(k) with matching

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong deductive reasoning and analytical skills needed.
• Computer proficiency and advanced communication skills preferred.
• Flexibility for diverse working hours (mornings, nights, weekends).

Responsibilities

• Supervise store team activities and ensure smooth operations.
• Assist customers with questions and complaints.
• Promote CVS’s customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is more connected, more convenient, and more compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned work to develop management skills, learn key business aspects (like building customer loyalty through exceptional service), and understand CVS/pharmacy culture.

Upon successful completion of training, trainees become eligible for promotion to open supervisory positions. These leadership roles support store management in driving store performance and fostering customer loyalty through excellent service. When no manager is onsite, the supervisor leads the staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store team activities through assigning, directing, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS’s customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 24

Time type: Part-time

Pay range: $16.25 - $26.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and is committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/02/2025

Qualified applicants with arrest or conviction records will be considered per law.