Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Carlyle (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level role offers a unique opportunity to develop essential management skills while providing exceptional customer service. As a trainee, you'll learn to lead store operations, drive performance, and enhance customer loyalty in a supportive environment. With flexible schedules and a comprehensive benefits package, this position is perfect for those looking to grow in the retail industry. If you're passionate about helping others and eager to take the next step in your career, this role is for you.

Benefits

Affordable medical plans

401(k) with match

Employee stock purchase plan

No-cost wellness and support programs

Flexible work schedules

Paid time off

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Flexibility to work various shifts, including weekends and overtime.

Responsibilities

• Supervise staff activities and ensure effective communication.
• Assist customers with inquiries and maintain customer confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues - caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key aspects of the business (e.g., building customer loyalty through exceptional service), and understands CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisory positions. These leadership roles support store management by driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise staff activities through assignment, direction, and follow-up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, help, thank)
   • Handle customer relations issues per company policy, ensuring positive shopping experiences
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 20
• Time Type: Part-time
• Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with match, employee stock purchase plan
• No-cost wellness and support programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more

For more info, visit CVS Benefits. The application window closes on 07/16/2025. Qualified applicants will be considered regardless of criminal history, in accordance with laws.