Shift Supervisor Trainee

CVS Health; Carlyle (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join its dynamic team. This entry-level role offers a fantastic opportunity to learn and grow within the retail sector. As a Trainee, you'll be equipped with essential management skills and customer service techniques, preparing you for future supervisory positions. You'll work closely with a dedicated team, ensuring smooth store operations and fostering customer loyalty through exceptional service. This role is ideal for individuals looking to advance their careers in a supportive and engaging environment, with flexible scheduling and competitive pay.

Benefits

Medical benefits

401(k)

Stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong communication and analytical skills are essential for this role.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store’s crew by assigning, directing, and following up on activities
4. Communicate effectively with management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail (preferred)

Education

High School Diploma or Equivalent preferred but not required.

Additional Details

Part-time, approximately 20 hours weekly, pay range $16.00 - $24.00/hour, with benefits including medical, 401(k), stock purchase, wellness programs, paid time off, flexible schedules, and more. Application deadline: 07/28/2025.