Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Staunton (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to learn and grow into higher supervisory roles. You will play a vital role in supporting store management, ensuring smooth operations, and enhancing customer loyalty through exceptional service. With flexible hours and a focus on professional development, this role is perfect for individuals eager to advance in a dynamic retail environment. Join a team that values compassion and commitment to customer care, and take the first step toward a rewarding career.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plan

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential for this role.
• Flexibility in working hours is required to meet store needs.

Responsibilities

• Supervise store crew and ensure effective communication with management.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work various shifts

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information both to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues in accordance with company policy, promoting a positive shopping experience for all CVS customers.
9. Maintain customer/patient confidentiality.

Qualifications

Required Qualifications: Deductive reasoning ability, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Details

Anticipated weekly hours: 20

Time type: Part time

Pay range: $16.00 - $24.00/hour, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive, competitive benefits package including:

• Affordable medical plans, 401(k) with matching contributions, employee stock purchase plan.
• No-cost wellness programs, counseling, financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/02/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.