Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Canton (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity for individuals looking to develop their management skills in a retail environment. As a trainee, you will learn essential operations and customer service strategies while preparing for a supervisory role. You will play a key part in driving store performance and ensuring customer satisfaction. With a commitment to fostering a diverse workplace, this company offers various benefits and a supportive environment. If you're eager to grow and make an impact, this role is perfect for you.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Dependent care resources

Tuition assistance

Qualifications

• Strong analytical and communication skills are crucial for this role.
• Flexibility in scheduling, including early mornings and weekends, is required.

Responsibilities

• Supervise store crew and ensure effective communication with management.
• Assist customers and handle relations issues to maintain a positive experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to prepare for future responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS’s customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical, and computer skills; advanced communication skills; flexible schedule including early mornings, overnights, weekends; ability to work overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated Weekly Hours: 20

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour; actual offer based on experience, education, location, and other factors.

We are committed to fostering a workplace where every colleague feels valued and belongs. Our benefits include medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 06/24/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.