Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Bensalem Township (Bucks County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee to develop essential management skills. This entry-level role includes customer service and team supervision responsibilities while preparing for higher supervisory positions. Ideal candidates will have strong communication and analytical abilities, available for flexible scheduling.

Benefits

401(k) with matching

Flexible schedules

Tuition assistance

Paid time off

Qualifications

• Deductive reasoning and analytical skills preferred.
• Advanced communication skills required.
• Flexible schedule availability is necessary.

Responsibilities

• Supervise store crews through delegation and follow-up.
• Assist customers with problems, ensuring satisfaction.
• Lead store operations when no manager is present.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Computer skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues according to company policy, ensuring a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $24.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

Our comprehensive benefits include medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/26/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.