Shift Supervisor & Team Leader for Stellar Service

Papa John's International , Inc.; Bloomington (IN); On-site; USD 18,000 - 25,000; Full time

Job summary

Papa John's International , Inc. in Bloomington, IN is seeking a Restaurant Shift Supervisor to oversee daily operations, ensuring high-quality pizza and exceptional customer service while driving restaurant profitability.

You will supervise team members, train staff, and implement company standards to maintain accuracy, speed, and hospitality during all service periods. The role requires strong leadership and adherence to safety and cash-handling procedures.

Qualifications

• High School diploma or GED required.
• Experience in cash handling and station operations preferred.
• Strong customer service and leadership abilities required.

Responsibilities

• Demonstrate operations skills across restaurant, ensuring quality products and accurate orders.
• Supervise a restaurant team, manage shift staffing, train and coach staff, and promote teamwork.
• Contribute to sales through prompt, friendly service and upselling opportunities.
• Ensure compliance with company policies, cash handling, inventory management, and safety standards.

Skills

Cash management

Customer service

Team leadership

Training

Education

High School diploma or GED

Tools

FOCUS System

Job description

Papa John's International , Inc. in Bloomington, IN is seeking a Restaurant Shift Supervisor to oversee daily operations, ensuring high-quality pizza and exceptional customer service while driving restaurant profitability.

You will supervise team members, train staff, and implement company standards to maintain accuracy, speed, and hospitality during all service periods. The role requires strong leadership and adherence to safety and cash-handling procedures.