Shift Supervisor: Team Lead for Training & Performance

Compass Healthcare; Houston (TX); On-site; USD 24,108 - 25,485; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Flexible Spending Accounts

Medical, Dental, Vision Insurance

Discount Marketplace

Employee Assistance Program

Job summary

Compass Healthcare in Houston is looking for a full-time SHIFT SUPERVISOR to direct the activities of associates during shifts at Memorial City Medical Center. This role includes evaluating performance, preparing reports, and mentoring employees for advancement.

The ideal candidate should have prior patient services and customer service experience, be able to perform essential functions, and may require a background screening. Benefits include comprehensive health plans and various other perks.

Qualifications

• Previous experience in patient services and customer service is preferred.
• Candidates must be able to perform essential functions with or without accommodation.
• Certain positions may require a Florida Level 2 background screening.

Responsibilities

• Direct activities of associates during the shift.
• Evaluate worker performance and manage disciplinary measures.
• Prepare production or sales reports for management.
• Act as a contact for employees with complaints or time-off requests.
• Mentor and develop employees to achieve their goals.
• Perform other duties as assigned.

Skills

Patient services experience

Customer service experience

Ability to train and mentor

Job description

Compass Healthcare in Houston is looking for a full-time SHIFT SUPERVISOR to direct the activities of associates during shifts at Memorial City Medical Center. This role includes evaluating performance, preparing reports, and mentoring employees for advancement.

The ideal candidate should have prior patient services and customer service experience, be able to perform essential functions, and may require a background screening. Benefits include comprehensive health plans and various other perks.