Shift Supervisor, Retail & Guest Experience

Applegreen Travel Plazas; Union (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen Travel Plazas in Union, NJ is seeking a Shift Supervisor to lead the team in providing exceptional customer service. You will ensure compliance with brand standards and food safety requirements, while leading shifts and training new team members.

The ideal candidate will have experience in cash handling and customer service, along with the ability to maintain a positive atmosphere for both customers and staff. The position offers flexible schedules to accommodate various needs.

Qualifications

• Experience in cash handling and customer service required.
• Previous shift supervisor or leadership experience preferred.
• Ability to interact positively with customers and coworkers.

Responsibilities

• Lead team members on shift to provide exceptional service.
• Engage positively with customers and resolve complaints.
• Complete daily procedures in accordance with company policies.
• Operate the point-of-sale system and handle cash accurately.
• Ensure compliance with food handling and safety standards.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership experience

Positive interaction

Job description

Applegreen Travel Plazas in Union, NJ is seeking a Shift Supervisor to lead the team in providing exceptional customer service. You will ensure compliance with brand standards and food safety requirements, while leading shifts and training new team members.

The ideal candidate will have experience in cash handling and customer service, along with the ability to maintain a positive atmosphere for both customers and staff. The position offers flexible schedules to accommodate various needs.