Shift Supervisor - Restaurant Operations Lead

carlislellc; Fairhope (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Wendy's in Fairhope, AL is seeking a motivated supervisor to oversee daily operations, ensuring quality, speed, and friendly service. You will supervise open/close activities, direct crew, and coordinate with the unit manager for smooth service.

Requirements: high school diploma or equivalent, at least 1 year in the restaurant industry, and age 18 or older. This role emphasizes safety, dress policy, and adherence to Wendy's procedures.

Qualifications

• High School graduate or equivalent educational certificate.
• At least 1 year of experience in the restaurant industry.
• Must be at least 18 years of age.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides "work direction" to crew members.
• Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
• Follows store plans as set by the unit manager.
• Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary.
• Follows all procedures in the Operational Procedures Manual.
• Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
• Adheres to cash control and banking policies, knows register procedures.
• Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
• Ensures dress policy is followed at all times.
• Follows all maintenance procedures and Preventative Maintenance Schedule duties.
• Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
• Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.

Education

High School graduate or equivalent educational certificate

Job description

Wendy's in Fairhope, AL is seeking a motivated supervisor to oversee daily operations, ensuring quality, speed, and friendly service. You will supervise open/close activities, direct crew, and coordinate with the unit manager for smooth service.

Requirements: high school diploma or equivalent, at least 1 year in the restaurant industry, and age 18 or older. This role emphasizes safety, dress policy, and adherence to Wendy's procedures.