Shift Supervisor: Restaurant Leadership & Service

Highridge Burger King; Pottsville (Schuylkill County); On-site; USD 21,000 - 30,000; Full time

Job summary

Highridge Burger King is seeking a Shift Supervisor to help deliver exceptional customer service and drive store performance. You will assist the GM/AM in daily operations, manage inventories, and uphold brand standards in a fast-paced environment.

The role emphasizes coaching a productive team, maintaining safety and cleanliness, and ensuring accurate cash handling and reporting. Prior leadership and food-service experience are valued.

Qualifications

• Strong customer service mindset and ability to engage customers.
• Experience coaching and leading a team.
• Ability to train and develop staff to meet standards.
• Cash handling and basic financial controls experience.
• Knowledge of food safety and health standards.

Responsibilities

• Provide exceptional service to customers and support daily store operations.
• Assist GM/AM in managing daily operations and store performance.
• Maintain inventories and ensure accurate cash controls.
• Train and develop store team to achieve sales goals and brand standards.
• Uphold food safety, safety standards and cleanliness in the restaurant.

Skills

Customer service

Team leadership

Staff training

Cash handling

Inventory control

Food safety

Job description

Highridge Burger King is seeking a Shift Supervisor to help deliver exceptional customer service and drive store performance. You will assist the GM/AM in daily operations, manage inventories, and uphold brand standards in a fast-paced environment.

The role emphasizes coaching a productive team, maintaining safety and cleanliness, and ensuring accurate cash handling and reporting. Prior leadership and food-service experience are valued.