SHIFT SUPERVISOR (Queens)

Hogar, Inc; Sunnyside (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Hogar, Inc. is seeking a Shift Supervisor to oversee client safety and unit operations within a residential facility. The role focuses on monitoring clients, enforcing safety protocols, and coordinating with supervisors to maintain secure housing environments.

The candidate should hold a NYS Security License with F-80 Certificate of Fitness, CPR/First Aid, and a High School diploma or GED. Strong communication, decision-making, and emergency response capabilities are required.

Qualifications

• N.Y.S. Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification.
• Minimum High School Diploma / G.E.D.
• Ability to establish and maintain professional boundaries in working with clients.
• General knowledge of working in a residential facility preferred.
• Knowledge of HIPAA guidelines and standards.
• Strong written and verbal communication skills.
• Excellent problem-solving and analytical skills.
• Good judgment with the ability to make timely and sound decisions.
• Ability to assess emergencies and respond effectively.

Responsibilities

• Monitor the clients, units, and grounds always to ensure the security and safety of each resident.
• Examine all items entering the facility to ensure client and staff safety; provide crisis prevention and intervention as needed.
• Record incidents and residents' grievances appropriate in a logbook and on an incident report.
• Maintain ongoing communication with all department supervisors concerning social services issues.
• Manage entry logs to ensure all persons entering the facility are recorded and accounted for.
• Participate in the development of site goals and objectives by making recommendations that can aid in site efficiency.
• Assist clients with questions and resolve any issues as they may arise.
• Monitor video surveillance of all areas of the facility.
• Adhere to safety, health, and fire hazard guidelines, policies, and procedures.
• Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
• Work diplomatically to solve issues that may arise.
• Provide coverage when necessary.
• May be required to work evenings, weekends, and holidays as needed.
• Perform all other required duties to ensure the facility is running efficiently.

Skills

Security license

Certificate of Fitness

CPR/First Aid

Communication skills

Problem solving

Judgment

Emergency assessment

Education

High School Diploma or GED

Job description

Qualifications:

• N.Y.S. Security License, F-80 Certificate of Fitness, C.P.R./Basic First Aid certification.
• Minimum High School Diploma / G.E.D.
• Ability to establish and maintain professional boundaries in working with clients.
• General knowledge of working in a residential facility preferred.
• Knowledge of H.I.P.P.A. guidelines and standards.
• Strong written and verbal communication skills.
• Excellent problem-solving and analytical skills.
• Good judgment with the ability to make timely and sound decisions.
• Ability to assess emergencies and respond effectively.

Responsibilities:

The Shift Supervisor is responsible for, but is not limited to:

• Monitor the clients, units, and grounds always to ensure the security and safety of each resident.
• Examine all items entering the facility to ensure client and staff safety Provide crisis prevention and intervention as needed.
• Record incidents and residents' grievances appropriate in a logbook and on an incident report.
• Maintain ongoing communication with all department supervisors concerning social services issues.
• Manage entry logs to ensure all persons entering the facility are recorded and accounted for.
• Participate in the development of site goals and objectives by making recommendations that can aid in site efficiency.
• Assist clients with questions and resolve any issues as they may arise.
• Monitor video surveillance of all areas of the facility.
• Adhere to safety, health, and fire hazard guidelines, policies, and procedures.
• Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
• Work diplomatically to solve issues that may arise.
• Provide coverage when necessary.
• May be required to work evenings, weekends, and holidays as needed.
• Perform all other required duties to ensure the facility is running efficiently.