Warehouse Ops Lead & Training Coach

Rheem Manufacturing Company; Greensboro (NC); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Job summary

Rheem Manufacturing Company in Greensboro, NC seeks a Group Coordinator to act as a working lead, coordinating daily operations and directing workflow while coaching associates to meet safety, quality, productivity, and service goals.

The role emphasizes hands-on training, problem solving, and 5S initiatives, with support for onboarding and cross-training and close collaboration with other departments. Strong English communication and safety focus are required.

Qualifications

• High school diploma or GED is preferred.
• 3 years of manufacturing, warehouse, or distribution experience preferred.
• Must read, write and communicate effectively in English.
• Excellent attention to detail and basic math skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and in a team.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Must obtain and maintain required certifications, including PIV where applicable.
• Ability to safely operate warehouse equipment after training.

Responsibilities

• Coordinate daily operations and maintain efficient workflow meeting safety, quality, productivity, and service expectations.
• Direct work as a working lead and provide day-to-day support to associates.
• Train, coach, and develop associates on standard work, safety, quality, and problem-solving techniques.
• Create and maintain training materials and support onboarding and cross-training.
• Serve as first point of contact for associate questions and escalate as needed.
• Ensure orderly flow of materials by coordinating with other departments.
• Monitor area performance and identify opportunities to improve safety, quality, productivity, inventory accuracy, and efficiency.
• Investigate issues, identify root causes, implement countermeasures and drive process improvements.
• Lead 5S and workplace organization initiatives and maintain visual management tools.
• Support internal audits, preventive maintenance, and quality initiatives.
• Maintain proficiency in all positions within the area to provide coverage as needed.
• Report unusual equipment, quality, safety, or operating conditions to the appropriate personnel.
• Maintain regular attendance and perform other duties as assigned.
• This role does not have authority to issue disciplinary action.

Skills

Reading & writing

Communication

Teamwork

Attention to detail

Multitasking

Problem solving

Training

Equipment operation

Education

High school diploma or GED

Job description

Rheem Manufacturing Company in Greensboro, NC seeks a Group Coordinator to act as a working lead, coordinating daily operations and directing workflow while coaching associates to meet safety, quality, productivity, and service goals.

The role emphasizes hands-on training, problem solving, and 5S initiatives, with support for onboarding and cross-training and close collaboration with other departments. Strong English communication and safety focus are required.