Shift Supervisor - Pizza Operations & Team Leader

Papa John's International , Inc.; Menomonie (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Papa John's in Wisconsin is seeking a shift supervisor to oversee restaurant operations, ensuring the preparation of high-quality products and excellent customer service. You will lead a team, train staff, and uphold company policies to maximize profitability and maintain safety standards.

This on-site, non-exempt, hourly position requires flexible hours, including nights and weekends. Prior cash handling and team leadership experience are preferred for success in a fast-paced environment.

Qualifications

• High School diploma or GED is required.
• Successful and stable employment history expected.
• Ability to lead a team during a shift with no supervision and maintain standards.

Responsibilities

• Supervise a restaurant team and manage shift staffing to meet projected sales.
• Train staff, enforce Papa John’s quality standards, and address customer concerns promptly.
• Contribute to sales by delivering prompt, friendly service and promoting upsell opportunities.
• Control costs and cash handling per company guidelines and ensure a clean, safe, and organized restaurant.

Skills

Customer service

Team leadership

Cash handling

Communication

Education

High School diploma or GED

Tools

FOCUS System

Job description

Papa John's in Wisconsin is seeking a shift supervisor to oversee restaurant operations, ensuring the preparation of high-quality products and excellent customer service. You will lead a team, train staff, and uphold company policies to maximize profitability and maintain safety standards.

This on-site, non-exempt, hourly position requires flexible hours, including nights and weekends. Prior cash handling and team leadership experience are preferred for success in a fast-paced environment.