Shift Supervisor: Pizza Kitchen & Guest Experience

Papa Johns; Pennsylvania; On-site; USD 34,000 - 42,000; Full time

Job summary

Papa John’s is seeking a shift supervisor to oversee restaurant operations, ensuring quality products and top customer service while guiding a team through peak hours in a fast-paced environment.

The role focuses on staff training, cash handling, inventory control, and maintaining Papa John’s standards and policies. A high school diploma or GED and reliable employment history are required.

Qualifications

• Attention to Detail: Follows established guidelines to ensure accuracy.
• Commitment to Task: Demonstrates dependability and urgency to get results.
• Customer Focused: Delivers high level of customer service and satisfaction.

Responsibilities

• Demonstrate exemplary operations skills across the restaurant; ensure each delivered product meets Papa John’s standards and reflects the customer order.
• Supervise a restaurant team; maintain shift staffing; train team members to exceed customer expectations; coach for improved performance.
• Contribute to sales goals by providing prompt, friendly service and increasing check averages.
• Contribute to profit goals by proper cash management and inventory control per company guidelines.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management skills

Education

High School diploma or GED

Successful and stable employment history

Job description

Papa John’s is seeking a shift supervisor to oversee restaurant operations, ensuring quality products and top customer service while guiding a team through peak hours in a fast-paced environment.

The role focuses on staff training, cash handling, inventory control, and maintaining Papa John’s standards and policies. A high school diploma or GED and reliable employment history are required.