Shift Supervisor — Part-Time Customer Experience Leader

CVS Health; Ocala (FL); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health in Ocala, FL is seeking a Part-time Shift Supervisor to support store management, drive store execution and deliver excellent customer service. You will lead staff when managers are not onsite and ensure opening/closing routines are completed.

Responsibilities include supervising crew, communicating with management, assisting customers, merchandising, and maintaining confidentiality. The role offers a pay range of $16.00 to $23.00 per hour and a benefits package for eligible part-time

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule availability

Overtime availability

Education

High School diploma or equivalent

Tools

POS systems

Job description

CVS Health in Ocala, FL is seeking a Part-time Shift Supervisor to support store management, drive store execution and deliver excellent customer service. You will lead staff when managers are not onsite and ensure opening/closing routines are completed.

Responsibilities include supervising crew, communicating with management, assisting customers, merchandising, and maintaining confidentiality. The role offers a pay range of $16.00 to $23.00 per hour and a benefits package for eligible part-time