Shift Supervisor — Operations & Quality Control

The Wendy's Company; Laurel (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

The Wendy's Company in Laurel, MS is seeking a supervisor to oversee operational activities during non-service hours and assist management during service hours. You will provide work direction to crew, monitor performance, and ensure adherence to procedures and safety standards.

Responsibilities include supervising opening/closing tasks, addressing crew performance issues, and maintaining compliance with cash handling and labor policies while supporting unit management.

Qualifications

• Provides supervision and work direction to crew members.
• Supervises non-service hour activities and ensures proper conduct.
• Adheres to cash control and banking policies and knows register procedures.
• Maintains safe working conditions by following safety policies.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides “work direction” to crew members.
• Addresses performance problems of crew members that require immediate attention; refers problems to the unit manager for progressive discipline.

Skills

Work direction

Customer service attitude

Education

High School graduate or equivalent

Job description

The Wendy's Company in Laurel, MS is seeking a supervisor to oversee operational activities during non-service hours and assist management during service hours. You will provide work direction to crew, monitor performance, and ensure adherence to procedures and safety standards.

Responsibilities include supervising opening/closing tasks, addressing crew performance issues, and maintaining compliance with cash handling and labor policies while supporting unit management.