Shift Leader — Guest Experience & Team Coach

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Hoover (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance for Full Time

Flexible Schedules

Paid Training and Development

Free Meals and Employee Discount

Scholarships Available

Job summary

ERC Hospitality - Freddy's Frozen Custard and Steakburgers in Hoover, AL, is seeking a Supervisor to lead restaurant operations. The ideal candidate will ensure quality, accuracy, and hospitality standards while coaching team members and fostering a positive environment.

This full-time position offers medical, dental, and vision benefits, along with opportunities for advancement. Supervisors are expected to manage shift efficiency and uphold Freddy’s brand standards.

Qualifications

• Must be 18 years or older.
• Must have at least 1 year of leadership experience.
• Must be able to lift up to 50 pounds.
• Must follow all food safety and sanitation expectations.

Responsibilities

• Supervise the restaurant to ensure Freddy's standards are followed.
• Provide exceptional guest service and set an example for team members.
• Take initiative to provide great guest service by coaching team members.
• Ensure compliance with food safety, security, quality, and cleanliness standards.

Skills

Leadership experience

Teamwork

Communication skills

Attention to detail

Problem-solving

Job description

ERC Hospitality - Freddy's Frozen Custard and Steakburgers in Hoover, AL, is seeking a Supervisor to lead restaurant operations. The ideal candidate will ensure quality, accuracy, and hospitality standards while coaching team members and fostering a positive environment.

This full-time position offers medical, dental, and vision benefits, along with opportunities for advancement. Supervisors are expected to manage shift efficiency and uphold Freddy’s brand standards.