Shift Supervisor | Lead Team, Training & Growth

McDonald's; Lake Zurich (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Tuition reimbursement

Training opportunities

Direct deposit (weekly)

401k plan

Health, dental, vision benefits

Job summary

McDonald's in Lake Zurich, IL is seeking a Shift Manager to oversee restaurant operations and lead a fast-paced team. You will manage crew schedules, uphold guest service standards, supervise food safety and cleanliness, and drive profitability while supporting ongoing training and development.

Applicants should be passionate about service, capable of effective communication, and comfortable making decisions quickly in a dynamic environment.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Oversee crew schedules.
• Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
• Supervise and lead food safety and cleanliness to meet McDonald’s standards.
• Take measures around safety, security, inventory, and profitability.
• Cultivate and encourage training, education, and continued learning within the restaurant.
• Drive and expect a high level of team performance.

Skills

Customer service

Leadership

Communication

Job description

McDonald's in Lake Zurich, IL is seeking a Shift Manager to oversee restaurant operations and lead a fast-paced team. You will manage crew schedules, uphold guest service standards, supervise food safety and cleanliness, and drive profitability while supporting ongoing training and development.

Applicants should be passionate about service, capable of effective communication, and comfortable making decisions quickly in a dynamic environment.