Shift Leader: Inspire Teams, Elevate Guest Experience

McDonald's; East Peoria (IL); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Cash incentives

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly direct deposit

Job summary

McDonald's in East Peoria, IL is seeking a Shift Manager to lead daily restaurant operations with a strong focus on guest satisfaction and team leadership. You will schedule crew, mentor managers and crew to deliver fast, friendly service, uphold McDonald's standards for cleanliness and food safety, and drive profitability through smart actions.

This role is ideal for a hands-on leader who communicates well, supports staff development, and thrives in a fast-paced environment with opportunities

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take measures around safety, security, inventory, and profitability.
• Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results-oriented: Drive and expect a high level of performance from the team.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

McDonald's in East Peoria, IL is seeking a Shift Manager to lead daily restaurant operations with a strong focus on guest satisfaction and team leadership. You will schedule crew, mentor managers and crew to deliver fast, friendly service, uphold McDonald's standards for cleanliness and food safety, and drive profitability through smart actions.

This role is ideal for a hands-on leader who communicates well, supports staff development, and thrives in a fast-paced environment with opportunities