Shift Manager: Lead Teams, Elevate Service + PTO

McDonald's; Town of Grafton (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 every

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald's in Wisconsin is looking for a Shift Manager to oversee daily operations and lead a crew toward excellent guest experiences.

You will manage schedules, enforce food safety standards, and drive performance while supporting training and development for the team. This role emphasizes leadership, customer focus, and a fast-paced work environment typical of McDonald's restaurants.

Qualifications

• Passion for helping and serving others (customers and team).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: manage and oversee crew schedules.
• Inspire and empower: provide leadership for crew and managers to ensure guest satisfaction.
• Teamwork: supervise food safety and cleanliness to meet McDonald's standards.
• Take action: address safety, security, inventory and profitability measures.
• Learning: cultivate training and continued learning for the restaurant team.
• Be results-oriented: drive a high level of performance from the team.

Skills

Leadership

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

McDonald's in Wisconsin is looking for a Shift Manager to oversee daily operations and lead a crew toward excellent guest experiences.

You will manage schedules, enforce food safety standards, and drive performance while supporting training and development for the team. This role emphasizes leadership, customer focus, and a fast-paced work environment typical of McDonald's restaurants.