Shift Supervisor: Lead Team & Quality Service

Papa John's International; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Papa John's International in Scottsdale, AZ seeks a shift supervisor to oversee operations, ensure pizza quality, and deliver outstanding customer service while safeguarding profitability.

You will train and lead team members, monitor inventory and safety, handle cash and reports, and help implement company policies and standards to drive guest satisfaction. This role requires reliability and the ability to work nights and weekends, with a focus on teamwork.

Qualifications

• Attention to detail and adherence to guidelines to ensure accuracy under deadlines.
• Commitment to tasks with urgency to deliver results and work hours.
• Customer-focused service driving satisfaction and repeat business.
• Proactive initiative to address issues without supervision.
• Ability to build relationships and resolve conflicts professionally.
• Team-oriented mindset to collaborate and achieve goals.

Responsibilities

• Demonstrate operations skills across the restaurant, ensure quality products and accurate orders.
• Supervise a restaurant team, maintain shift staffing, train and coach for performance.
• Contribute to sales via prompt, friendly customer service and upselling.
• Manage cash, inventory, safety, and security in line with company guidelines.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management skills

Education

High School diploma or GED

Job description

Papa John's International in Scottsdale, AZ seeks a shift supervisor to oversee operations, ensure pizza quality, and deliver outstanding customer service while safeguarding profitability.

You will train and lead team members, monitor inventory and safety, handle cash and reports, and help implement company policies and standards to drive guest satisfaction. This role requires reliability and the ability to work nights and weekends, with a focus on teamwork.