Shift Supervisor: Team Leader & Operations Pro

Papa John's International; Mount Washington (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's International in Mount Washington, KY seeks a dedicated Shift Supervisor to oversee restaurant operations, ensure consistent product quality, and deliver outstanding customer service while promoting brand standards.

You will supervise a team, manage staffing levels, coach performance, and assist with cash handling and inventory control. This hourly role requires reliability, physical stamina, and the ability to work long hours including nights and weekends.

Qualifications

• High school diploma or GED is required.
• Stable employment history with reliability.
• Ability to perform duties including multiple roles (delivery if needed).

Responsibilities

• Supervise shifts and ensure high-quality products and service.
• Train and coach team members; manage staffing and performance.
• Assist in cash management and inventory control per company guidelines.
• Ensure safety, cleanliness, and adherence to policies.

Skills

Leadership

Customer service

Operations skills

Team management

Education

High School diploma or GED

Tools

FOCUS System

POS software

Job description

Papa John's International in Mount Washington, KY seeks a dedicated Shift Supervisor to oversee restaurant operations, ensure consistent product quality, and deliver outstanding customer service while promoting brand standards.

You will supervise a team, manage staffing levels, coach performance, and assist with cash handling and inventory control. This hourly role requires reliability, physical stamina, and the ability to work long hours including nights and weekends.