Shift Supervisor — Lead Store Ops & Customer Experience

CVS Health; Burlington (NJ); On-site; USD 25,000 - 37,000; Full time

Job summary

CVS Health in Burlington, NJ is seeking a Shift Supervisor to lead store operations in the absence of a manager, ensuring smooth opening and closing procedures and delivering excellent customer service.

You will work with store management and crews, supervise staff, assist customers, merchandise, stock shelves, and execute promotional displays while upholding CVS policies.

This full-time role offers a competitive hourly wage and comprehensive benefits.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Manage and supervise the store’s crew through assigning, directing and following up of all activities.
• Communicate information to and from store management and crews.
• Assist customers with questions, problems and complaints and promote CVS customer service culture.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School Diploma Or Equivalent Preferred But Not Required

Job description

CVS Health in Burlington, NJ is seeking a Shift Supervisor to lead store operations in the absence of a manager, ensuring smooth opening and closing procedures and delivering excellent customer service.

You will work with store management and crews, supervise staff, assist customers, merchandise, stock shelves, and execute promotional displays while upholding CVS policies.

This full-time role offers a competitive hourly wage and comprehensive benefits.